Welcome to PatCom Medical Inc.

PatCom Medical was founded to provide clinicians and practitioners with the latest technology at competitive pricing, all while keeping the patient at the center of all we do. This goal plays a major role in the development and selection of our products.

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Our Mission

To improve human wellbeing by making established medical procedures more comfortable for patients and healthcare professionals. PatCom Medical was built on the foundation of improving patient comfort during procedures that access the pharynx, larynx, and esophagus. Our systems provide a comfortable and dependable means of treating and evaluating communication and swallowing disorders.

PatCom Medical is looking to raise the standard of customer service to a new level. Imagine having someone who can speak your clinical language and knows what obstacles you have to overcome. That “someone” is on your team at PatCom!

Our Team

Our team at PatCom Medical, is dedicated to serving our customers with the highest standard of customer service. We are proud to introduce the following team members that make PatCom special:

Christoph Schmitz
Founder & CEO

Shelby Farwig
Director of Clinical Operations

Savannah Smith
Clinical Specialist

Valene Polson
Director of Operations

Tamara Zimmermann
Administrative Assistant

Aaron Hughlett
Office Manager (Buffalo)

Katie Decker
Clinical Specialist

Beenish Aisha
Controller/Bookkeeper

What people say about us

“We have had our scope for 3 months now and it is perfect for in office and mobile use. The customer support is amazing! Whenever I have a problem (user error!!) or question, the response is immediate. I highly recommend this company and equipment if you are looking to open a mobile service. The images are clear and the report interface is so easy to use.”
JULIE COLE

“My private practice purchased our FEES equipment from Patcom Medical and they have been so great to work with! They are always extremely responsive and timely, and very flexible with availability working around our schedule. The equipment has been great and very easy to use! Would 100% recommend them.”
SARA BETH REDMON

“PatCom has THE BEST customer service. When I encounter a question, I know I will will hear back promptly. Shelby and Christoph are both so helpful and knowledgeable. Highly recommend. The software is very user friendly!”
SARAH MARRIN

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Contact Us

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US Office

701 Ellicott St. Unit B2-245,
Buffalo, NY 14203

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Canadian Office

10 Four Seasons Pl,
Etobicoke, ON, M9B 6H7

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+1 (716) 427-8021

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[email protected]

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